ARCADE requests a delay of 3 to 5 working days in the laboratory to manufacture an appliance. If there is an emergency (breakage, loss, alteration ) please contact the laboratory to discuss other possible delays.


ARCADE offers free delivery with every purchase over 60$. Otherwise, fees of 20$ will be charged.   ARACADE will be pleased to contact the carrier to coordinate the pick up at you clinic.


An invoice is included with every purchase.  Also, an account statement will be sent at the beginning of each month.  The account has to be fully paid by the 20th of the month.

In the event charges remain unpaid after the due date, they bear interest of 1.5% per month calculated and compounded daily as of the due date. Any partial payments made by the customer will first be applied to the accrued interest then on the unpaid capital, starting with the overdue amounts whose due date is the furthest from the date of payment.

Payments by credit cards VISA and MasterCard, money transfer, Paypal and checks are accepted.  Administrative fees will be charge for non-sufficient funds check.